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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Denise R

July 2, 2025

5  out of  5
rating by Denise R
"Excellent Service from Darianna at State Farm! From the moment I called to update my information after purchasing a new car, Darianna was incredibly courteous and friendly- everything switched over quickly. She handled it all with ease. Within less than 5 minutes, she had everything updated and emailed it to me. Her professionalism and efficiency made the process completely stress-free. Thank you, Darianna for such outstanding service!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Darianna provided you with friendly, professional, and efficient service. Making the process quick and stress-free is exactly what we aim for. We’ll be sure to pass along your compliments to her. If you ever need assistance in the future, please don’t hesitate to reach out!"
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Martha Tordera

July 1, 2025

5  out of  5
rating by Martha Tordera
"I've recently had the pleasure of working with Mary Flores. She was friendly, knowledgeable, and ready to answer all my questions. I highly recommend her to anyone looking for an insurance agent that puts customers first."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Mary provided you with friendly and knowledgeable service. Your satisfaction is our top priority, and we'll be sure to share your feedback with her. If you ever have any more questions or need assistance in the future, don't hesitate to reach out!"
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Estefany Aguilar

June 30, 2025

5  out of  5
rating by Estefany Aguilar
"I can’t speak highly enough about Mary Flores! She was great. Every time I’ve had questions about my insurance, she’s been very patient and thorough. Mary takes the time to explain everything clearly and I feel confident in understanding. Her expertise stands out."
We responded:
"Thank you for your kind words, Estefany! We're so glad to hear that Mary Flores has been patient, thorough, and clear in answering all your insurance questions. It's wonderful to know that her expertise has helped you feel confident and well-informed. We appreciate your feedback and look forward to continuing to provide you with excellent service!"
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Giovanni Alvarez

June 30, 2025

5  out of  5
rating by Giovanni Alvarez
"State Farm customer services in this office are great, and always prompt to assist especially Darianna. I appreciate it 🙏."
We responded:
"Thank you for your positive feedback, Giovanni! We're delighted to hear that you find our State Farm office's customer service great and prompt, especially Darianna’s assistance. We appreciate your kind words and are always here to help whenever you need us!"
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Marisbel Dominguez

June 30, 2025

5  out of  5
rating by Marisbel Dominguez
"I had such an amazing experience with Darianna Alvarez at State Farm! She was super knowledgeable, patient, and took the time to explain everything clearly. She made the whole process smooth and stress-free, and helped me find the best coverage at a great price. You can tell she truly cares about her clients and goes the extra mile. Highly recommend her to anyone looking for reliable insurance and excellent service!"
We responded:
"Thank you so much for your wonderful review, Marisbel! We're thrilled to hear that Darianna provided you with knowledgeable, patient, and attentive service. It's great to know she made the process smooth and helped you find the best coverage at a great price. We truly appreciate your recommendation and are glad you had such a positive experience with us. If you ever need anything else, we're here to help!"
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Adrian Leon

June 30, 2025

5  out of  5
rating by Adrian Leon
"I had a great experience with State Farm, and I especially want to recognize Darianna Alvarez for her outstanding help. She was incredibly knowledgeable, patient, and made the entire process smooth and stress free. Darianna took the time to answer all my questions and made sure I understood every detail of my policy. It’s rare to find someone so genuinely helpful and. professional. Thanks to her, I feel confident and well taken care of. Highly recommend!"
We responded:
"Thank you so much for your kind words and thoughtful review, Adrian! We’re thrilled to hear that Darianna Alvarez provided you with knowledgeable, patient, and professional service that made your experience smooth and stress-free. We’ll be sure to pass along your compliments to her. Your confidence and satisfaction mean a lot to us, and we truly appreciate your recommendation. If you ever need anything else, please don’t hesitate to reach out!"
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HERNAN SANTANA

June 27, 2025

5  out of  5
rating by HERNAN SANTANA
"I want to thank Mery Lopez for the excelent job she has done for my family providing me with a great policy, very profesional, kind and help me with all my questions. Thank you very much I am very happy with State Farm Herman Santana"
We responded:
"Hernan, Thank you so much for your kind words! We're thrilled to hear that Mary provided you and your family with excellent service and helped you find a great policy. We appreciate your trust in State Farm and look forward to continuing to support you. Best regards, Sergio Herrera."
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Kevin Hewitt

June 20, 2025

5  out of  5
rating by Kevin Hewitt
"Great staff, and they were able to help me out on my quote. I was being charged 280 from Geico and was offered 180 with full liability coverage which I took. So I was able to not only decrease my cost of insurance, but got an even better plan!"
We responded:
"Thank you so much for your fantastic review, Kevin! We're thrilled to hear that our team was able to assist you in finding a better insurance plan at a lower cost. It's great to know you’re enjoying your new coverage with full liability. We appreciate your business and look forward to helping you again in the future!"
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Claudia Ros

June 19, 2025

5  out of  5
rating by Claudia Ros
"Mary was very helpful and followed up to make sure I was all set with my insurance for my new car"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mary was able to assist you effectively and ensure you are all set with your insurance for your new car. Enjoy your new car!"
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Javier Figueroa

June 18, 2025

5  out of  5
rating by Javier Figueroa
"I’m a State Farm customer for over 20 years, their quick response is amazing to any level of issues or situations from towing, roadside assistance, repairs, etc. I also want to thank Darianna Alvarez and her office team for their great customer service."
We responded:
"Thank you so much for your wonderful review, Javier! We truly appreciate your loyalty as a State Farm customer for over 20 years. It’s fantastic to hear that our quick response to your needs has made a positive impact on your experience, whether it’s for towing, roadside assistance, or repairs. We will definitely pass along your kind words to Darianna Alvarez and our team; they work hard to provide exceptional service, and your recognition means a lot to them. If you ever have any more questions or need assistance, please don’t hesitate to reach out. Thank you again for your feedback! Sergio Herrera"
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Theresa Keesling

June 18, 2025

5  out of  5
rating by Theresa Keesling
"I really love this office, they care. I have specialist Mary Flores for our business accounts and helps on my personal, she is the very BEST, she answers back quickly and lets me know of any issues, she is so knowledgeable which truly helps for business and me personally. When I need any help and Mary is not available everyone in this office will step in and assists, truly a great team. Sergio Herrera has a wonderful Agency and we are very happy to be a client."
We responded:
"Theresa, Thank you so much for your heartfelt review! We are thrilled to hear that you have had such a positive experience with our office and that Mary Flores has been able to provide you with exceptional service for both your business and personal accounts. Mary's commitment to her clients and her extensive knowledge truly make a difference, and we’re glad to hear that her quick responses and proactive communication have been beneficial for you. It's also wonderful to know that our entire team is stepping in to assist whenever needed – teamwork is one of our core values! We appreciate your kind words about our agency. We are grateful to have you as a client, and we look forward to continuing to serve you in the future. If you ever need anything, please don't hesitate to reach out! Best regards, Sergio Herrera"
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twar100 `

June 17, 2025

5  out of  5
rating by twar100 `
"They are very professional."
We responded:
"Thank you for your 5-star review! We are truly appreciate of you taking the time to give us this wonderful review. We look forward to continuing to serve you at the highest level of service possible for many years to come. Best regards, Sergio Herrera."
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Nadim Wahab

June 17, 2025

5  out of  5
rating by Nadim Wahab
"I have had the pleasure of working with Mary Flores, from Sergio Herrera State Farm Insurance, for the past couple of years. Mary has always been very diligent and efficient in quoting me the best insurance for my car. She is quick and informative to answer any questions I have regarding auto insurance!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear about your positive experience with Mary at Sergio Herrera State Farm Insurance. She truly goes above and beyond to provide excellent service, and it's great to know that her diligence and efficiency have made a difference for you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out! "
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Orietta Nadal

June 11, 2025

5  out of  5
rating by Orietta Nadal
"Mary Flores did an excellent job helping me with my new lease from Toyota to a Hyundai 2025 sel. Daríana was in her lunch brake and she assist me diligently."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience with Adrianna Alvarez, our exceptional Insurance Agent. We truly appreciate your recommendation and are thrilled to hear that she consistently provides excellent service. Adrianna's dedication to explaining the details, attentiveness, efficiency, and extensive knowledge are qualities that we take great pride in. We're grateful to have her as part of our team. If there's anything else we can assist you with, please don't hesitate to reach out."
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Henry Salazar

June 11, 2025

5  out of  5
rating by Henry Salazar
"Mary Flores Was an exceptional auto insurance specialist. I highly recommended her. With any of vehicle insurance needs."
We responded:
"Thank you so much for your wonderful review, Henry! We are happy to hear your experience with Mary and your insurance needs. Look forward to continuing to serve you in the future. Best regards, Sergio Herrera."
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Amaury Viciedo

June 10, 2025

5  out of  5
rating by Amaury Viciedo
"We have been a customer for many years, and I can only say that Mrs. Mary Flores and staff have always been very helpful in all our needs. Hope to continue to use Statefarm for many more years."
We responded:
"Thank you so much for your kind words, Amaury! We're thrilled to hear that you’ve had such a positive experience with Mary and our team. Your loyalty over the years means a lot to us, and we look forward to continuing to serve your needs for many more years to come."
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Joey Posada

June 9, 2025

5  out of  5
rating by Joey Posada
"Excellent customer service by Mary Flores, she delivered the policy as she quoted me, no running around. Excellent price. Thank you Mary for your help."
We responded:
"Thank you so much for your kind words, Joey! We're thrilled to hear that Mary Flores provided you with excellent customer service and delivered exactly what you were looking for. We take pride in our team's dedication to ensuring a seamless experience for our customers. Your satisfaction is our priority, and we’re glad we could assist you. Best regards, Sergio Herrera."
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Ashley Michelle Velez

June 9, 2025

5  out of  5
rating by Ashley Michelle Velez
"Mary Flores is amazing! Always extremely helpful!"
We responded:
"Thank you so much for your wonderful review, Ashley. It means a lot to us that you took the time to post this review. We are very proud and honored to serve you. Thanks again. Sergio Herrera."
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Justin Lopez

May 9, 2025

5  out of  5
rating by Justin Lopez
"I had a great experience with this company. Mary Flores helped me with any questions I had and made the process convenient and easy. She went above and beyond and I know I can rely on her for assistance with my auto insurance policy"
We responded:
"Thank you so much for your wonderful feedback, Justin! We’re thrilled to hear that you had a great experience with our company and that Mary Flores was able to assist you effectively. Our team strives to provide exceptional service, and it's rewarding to know that Mary went above and beyond to make the process convenient for you. We appreciate your trust in us for your auto insurance needs, and we're here to help whenever you need assistance. If you have any more questions or require further support, please don’t hesitate to reach out. Thank you again for your kind words!"
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Desiree M Gomez

April 30, 2025

5  out of  5
rating by Desiree M Gomez
"I can't say enough about how invaluable Darianna Alvarez and the Sergio Herrera State Farm Agency have been to my family. Their diligence, transparency, and trustworthiness are truly appreciated. Thrilled to be back in the State Farm family!"
We responded:
"Thank you so much for your kind words, Desiree! We’re delighted to hear that Darianna Alvarez and the Sergio Herrera State Farm Agency have made such a positive impact on you and your family. We pride ourselves on our commitment to diligence, transparency, and trustworthiness, and it’s rewarding to know that these values resonate with our clients. Welcome back to the State Farm family! We’re here to support you with all your insurance needs, so please don’t hesitate to reach out if you have any questions or need assistance. Thank you once again for your wonderful review!"
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Yaima Aguila

April 30, 2025

5  out of  5
rating by Yaima Aguila
"Darianna es una profesional muy competente, me atendió con rapidez y explicó muy bien todo respecto a mi cotización y mis derechos. La cotización excelente, buena póliza y acompañada de una exaustiva explicación sobre otros beneficios que podría incluir. Es una excelente compañía donde he recibido un trato excelente, la recomiendo con un 10 de 10👌."
We responded:
"¡Muchas gracias por su reseña tan positiva, Yaima! Nos alegra saber que Darianna pudo atenderle con rapidez y ofrecerle una explicación clara sobre su cotización y sus derechos. Valoramos mucho su confianza en nosotros y nos esforzamos por brindar un excelente servicio y pólizas que se adapten a las necesidades de nuestros clientes. Agradecemos su recomendación y su calificación de 10 de 10. Si tiene más preguntas o necesita asistencia adicional en el futuro, no dude en contactarnos. ¡Estamos aquí para ayudarle!"
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Dennis Daniel

April 28, 2025

5  out of  5
rating by Dennis Daniel
"Mary was absolutely fantastic throughout my application process. She was very professional, and made everything smooth and stress-free. She answered all my questions clearly and guided me every step of the way. I truly appreciate her dedication."
We responded:
"Thank you so much for your wonderful feedback, Dennis! We’re thrilled to hear that Mary provided you with such a fantastic experience during your application process. Our team strives to make the journey as smooth and stress-free as possible, and it’s great to know that Mary was able to guide you every step of the way. We appreciate your kind words and your recognition of her dedication. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We're here to help!"
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Kevin Klotz

April 16, 2025

5  out of  5
rating by Kevin Klotz
"They always respond quickly and I've never had an issue with coverage or service. Highly recommend."
We responded:
"Thank you so much for your amazing review, Kevin! We are delighted that you feel this way about our agency and look forward to continue to provide you with the best service possible and working together for a long time. Best regards, Sergio Herrera"
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Jonathan Gutierrez

April 16, 2025

5  out of  5
rating by Jonathan Gutierrez
"This company is the best, and Mrs. Darianna Alvarez continues to go out of the way to always give me and provide me with the best service and understanding of my policies. Highly recommend if you want to have the best serving you."
We responded:
"Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with Darianna Alvarez. She truly is dedicated to providing exceptional service and ensuring our clients fully understand their policies. Your recommendation means a lot to us! If you ever need assistance in the future, please don’t hesitate to reach out."
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Trung Pham

April 16, 2025

5  out of  5
rating by Trung Pham
"I was very satisfied with the service provided by Mary Flores from our last meeting. She was very professional and knowledgeable about my auto insurance needs. I also recommend her services to other members of my family."
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that Mary provided you with professional and knowledgeable service regarding your auto insurance needs. It’s great to know that you feel confident recommending her to your family as well. We appreciate your trust in us and look forward to assisting you again in the future!"