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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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The Litwin Group

March 28, 2025

5  out of  5
rating by The Litwin Group
"I was looking to add a vehicle to my current policy. Mary Flores was extremely knowledge, efficient and pleasant to work with. The whole process took me 15 minutes was a great experience!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mary provided you with such a positive experience while adding a vehicle to your policy. Our team strives to make the process as smooth and efficient as possible, and it's great to know we succeeded. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your business!"
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Javier Espinoza

March 26, 2025

5  out of  5
rating by Javier Espinoza
"Quiero agradecerte Regina Sanchez por ese servicio y atencion hacia mi persona. Millones de gracias por el trato y la forma de ayudarme en todo lo del Seguro de mis autos. El trato fue A+ y la forma de resolver y estar atenta a todas mis necesidades. Nuevamente muchas gracias por todo."
We responded:
"¡Hola! Muchas gracias por tus amables palabras. Nos alegra saber que Regina Sánchez pudo brindarte un servicio excepcional y ayudarte con todo lo relacionado con tu seguro de auto. Apreciamos tu reconocimiento y esperamos poder asistirte nuevamente en el futuro. ¡Gracias por elegirnos! Thank you so much for taking the time to share your experience! We're thrilled to hear that Regina provided you with exceptional service and support for your car insurance needs. Your kind words and recognition of her efforts mean a lot to us. We strive to deliver A+ service to all our customers, and it’s wonderful to know we succeeded in your case. If you ever need assistance in the future, please don't hesitate to reach out. Thanks again for your feedback!"
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Armando Lopez

March 25, 2025

5  out of  5
rating by Armando Lopez
"When I switched my car insurance to State Farm I was lucky that I was helped by Darianna Alvarez, she is very knowledgeable, patient and with a great attitude for which I am very grateful."
We responded:
"Dear Armando, Thank you so much for taking the time to share your positive experience with Darianna Alvarez! We’re thrilled to hear that she provided you with knowledgeable and patient service. At State Farm, we strive to ensure our clients feel supported and informed, and it’s wonderful to know that Darianna exceeded your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We truly appreciate your trust in us! Best regards, Sergio Herrera"
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Roldan Carmona

March 9, 2025

5  out of  5
rating by Roldan Carmona
"Son muy profesionales ,los felicito"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que aprecias nuestro profesionalismo. Tu apoyo y satisfacción son muy importantes para nosotros. ¡Esperamos verte de nuevo pronto! Thank you very much for your comment! We are glad to know that you appreciate our professionalism. Your support and satisfaction are very important to us. We hope to see you again soon!"
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Gina Uresti

March 4, 2025

5  out of  5
rating by Gina Uresti
"I was referred to Darianna Alvarez by a friend and she has been AMAZING! She has been very helpful and super responsive. She is extremely knowledgeable as well. I would recommend her to anyone. I know that if I ever have any issues with my insurance, she's the person to reach out to!"
We responded:
"Thank you so much for your kind words, Gina! We’re thrilled to hear that Darianna has provided you with such exceptional service. She truly goes above and beyond for her clients, and it’s wonderful to know that her expertise and responsiveness have made a positive impact on your experience. We appreciate your recommendation and look forward to assisting you with any future insurance needs. If there’s anything else we can do for you, please don’t hesitate to reach out!"
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Marisol Gimenez

February 20, 2025

5  out of  5
rating by Marisol Gimenez
"Dariana was great. She was very knowledgeable and helped me save money on my policies."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Dariana was able to assist you and help you save money on your policies. We pride ourselves on providing knowledgeable and helpful service. We appreciate your feedback!"
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Estrella Valdes

February 18, 2025

5  out of  5
rating by Estrella Valdes
"Hace 22 años que estoy con este seguro y me siento afortunada de estar en sus manos.🙏"
We responded:
"Querida Estrella, ¡Muchas gracias por tu increíble lealtad y por tomarte el tiempo de compartir tu experiencia positiva con nosotros! Apreciamos enormemente poder servirte como tu proveedor de seguros durante los últimos 22 años. Nos alegra mucho saber que te sientes afortunado/a de estar en nuestras manos. Garantizar la satisfacción y tranquilidad de nuestros clientes siempre es nuestra máxima prioridad, y tus amables palabras son un testimonio de nuestro compromiso continuo. Si necesitas algo o tienes alguna pregunta, por favor no dudes en comunicarte con nuestro dedicado equipo. Estamos aquí para apoyarte en cada paso. Gracias nuevamente por tu confianza y por elegirnos como tu proveedor de seguros. ¡Esperamos seguir brindándote un servicio excepcional durante muchos años más! Un cordial saludo, Sergio Herrera - State Farm Insurance"
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Peter Ferrer

February 1, 2025

5  out of  5
rating by Peter Ferrer
"Darianna Alvarez was my representative and she is absolutely AWESOME!!! She is a 100% total PRO and a super nice person and very down to earth. We need much more people like her in this world, especially Miami! She makes you feel right at home as soon as you walk in.She knows the insurance business inside out so I recommend her without any reservation for any insurance needs you might have."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Darianna made such a positive impression on you. She truly embodies our commitment to exceptional service and expertise, and it's fantastic to know that her friendly demeanor made you feel at home during your visit. Your recommendation means the world to us, and we’re grateful to have such dedicated team members like Darianna. If you ever need assistance again, don’t hesitate to reach out. We look forward to serving you in the future!"
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Adrian Gonzalez

January 31, 2025

5  out of  5
rating by Adrian Gonzalez
"I will like to highly recommend Darianna Alvarez at Sergio Herrera State Farm office. She was extremely helpful and knowledgeable. She saved me over $200 a month in my auto insurance. Reach out to her if you are looking save money and receive excellent customer service."
We responded:
"Thank you so much for your kind words and for taking the time to leave this wonderful review! We're thrilled to hear that Darianna was able to assist you and help you save on your auto insurance. Our team strives to provide excellent service and valuable solutions for our clients, and it’s always great to know when we succeed. We appreciate your recommendation!"
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Lissete Quintana

January 27, 2025

5  out of  5
rating by Lissete Quintana
"Muy Profesional.Atenta y te explica muy detalladamente.Mary Flores está muy capacitada y repito muy Profesional.!! Very Professional.Attentive and explains Thomas in great Detail.Mary Flores U.S. very qualified and I repelar,Very Professional.Thank you,Today I report to Stste Farm."
We responded:
"Thank you so much for your 5-star review. It means a lot to us to hear that you feel this way about Mary and our agency. Looking forward to continuing to serve you for many years to come. Best regards."
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Carlos Acostae de

January 23, 2025

5  out of  5
rating by Carlos Acostae de
"Regina Sanchez was very professional and helped me effectively solve my problem. She also did it outside of her work hours. Thank you very much Regina."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Regina was able to assist you effectively and go above and beyond by helping you outside of her work hours. We pride ourselves on our team's dedication to excellent customer service, and it's wonderful to know that Regina exemplified this. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your support!"
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Heberto Pedroso

January 16, 2025

5  out of  5
rating by Heberto Pedroso
"Delightfull"
We responded:
"Thank you so much for your 5-star review. Our team is delighted you feel this way about our agency and look forward to continuing to serve you at a 5-star level. Best regards, Sergio Herrera"
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Tenay Lara

January 9, 2025

5  out of  5
rating by Tenay Lara
"Hola mi experiencia fue súper Adriana me ayudó en todo con rapidez y muy buen precio tienen excelente atención recomendado 💯 🥰"
We responded:
"Thank you for taking the time to share your experience! We're delighted to hear that Adrianna was able to assist you efficiently and provide you with a great price. Our team strives to deliver excellent service, and it’s wonderful to know we hit the mark for you. We appreciate your feedback and look forward to helping you again in the future!"
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Howard Wee Tom

January 9, 2025

5  out of  5
rating by Howard Wee Tom
"Mary Flores is my "go to" auto insurance agent. You can count on her giving solid advice based on your concerns. She is a true professional and truly trustworthy."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Mary Flores has been able to assist you with your auto insurance needs. Her dedication to providing solid advice and building trust with her clients is what sets her apart. We appreciate your trust in her and look forward to continuing to serve you!"
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Jose Marrero

January 8, 2025

5  out of  5
rating by Jose Marrero
"Working with Mary from Sergio Herrera's agency is always a pleasure. She is organized, efficient, and always willing to assist with my insurance needs."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience working with Mary. Her dedication to providing excellent service and her commitment to helping our clients with their insurance needs truly set her apart. We appreciate your trust in our agency and look forward to continuing to assist you in the future!"
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Alian Reina Pino

December 24, 2024

5  out of  5
rating by Alian Reina Pino
"Excelente!!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience with us. Your support means a lot to our team, and we look forward to welcoming you back soon!"
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Michel Gonzalez Tellez

December 16, 2024

5  out of  5
rating by Michel Gonzalez Tellez
"My experience was spectacular with the insurance agent Darianna Alvarez She was a very helpful person, you could tell she wanted to help us. I recommend her services to anyone. The truth is that she helped me a lot and was very professional."
We responded:
"Michel, thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that Darianna provided you with such outstanding service. It's wonderful to know that her dedication and professionalism made a positive impact on your insurance journey. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need assistance in the future, please don’t hesitate to reach out. We’re here to help! Wishing you all the best, Sergio Herrera"
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wilder galvis

December 12, 2024

5  out of  5
rating by wilder galvis
"La atención de Daríana fue excelente , muy profesional brindando una excelente información sobre el seguro y sobre lo que yo necesitaba con relación al seguro"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that Darianna Alvarez provided you with such outstanding service. It's wonderful to know that her dedication and professionalism made a positive impact on your insurance journey. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need assistance in the future, please don’t hesitate to reach out. We’re here to help! Wishing you all the best,"
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Prestige Pools of South Florida

December 11, 2024

5  out of  5
rating by Prestige Pools of South Florida
"Exelente servicio proveido por la senora Mary, me dio un mejor precio que lo que yo estaba pagando, pero lo mejor es lo bien que me trato y como siempre respondió a todas mis necesidades con el seguro. Gracias Mary"
We responded:
"Thank you for taking the time to leave such a wonderful review! We are delighted to hear about your positive experience with Mary. She truly embodies our commitment to providing excellent service, and we’re thrilled that she was able to find you a better price while addressing all your needs. Your kind words mean a lot to us, and we will be sure to pass along your gratitude to Mary. If you have any further questions or need assistance in the future, please don’t hesitate to reach out! "
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Jennifer Lester

December 11, 2024

5  out of  5
rating by Jennifer Lester
"I got outstanding service as always from this agency! Fast, efficient and very helpful in getting my insurance needs filled. Thanks so much and I highly recommend them to any one needing insurance."
We responded:
"Jennifer, thank you so much for your fantastic review! We’re thrilled to hear that you consistently receive outstanding service from our agency. Our team strives to provide fast, efficient, and helpful assistance, and it’s wonderful to know we met your expectations. We truly appreciate your recommendation and your trust in us for your insurance needs. If you ever have questions or need further assistance, please don’t hesitate to reach out. We're here to help! Thanks again, and we look forward to serving you in the future!"
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Tyler & Tiffany

December 11, 2024

5  out of  5
rating by Tyler & Tiffany
"Darianna & Maria are awesome I’ve been working with them for years and they’ve always done right by me and my family."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Darianna and Maria have been able to provide you and your family with great service over the years. Your loyalty means a lot to us, and we look forward to continuing to support you in the future! If there's anything else we can do for you, please don't hesitate to reach out."
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Jose Madriz

December 11, 2024

5  out of  5
rating by Jose Madriz
"Very helpful, attentive and fast. Great Service from Mary Flores at State Farm!!"
We responded:
"Thank you for the 5-star rating, Jose! Mary strives to constantly provide our customers with a great insurance experience, and we’re delighted to hear that you gave us a perfect score! – Sergio "
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A P

December 6, 2024

5  out of  5
rating by A P
"I called the State Farm office, needed assistance with an issue with my auto policy, spoke to Mary Flores, she was very helpful and patient with me, answering all my questions, as well as very knowledgeable showing me the different options I could choose from to help my situation. Excellent."
We responded:
"Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Mary Flores was able to assist you with your auto policy and provide the support you needed. Her dedication to helping our clients and her extensive knowledge truly make a difference, and we’re glad you had a positive experience. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We’re here to help!"
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Sara Warren

November 24, 2024

5  out of  5
rating by Sara Warren
"Mary Flores is my auto insurance rep. I went to the State Farm office last week without an appointment but she quickly met with me any way. Mary is always very gracious, helpful and informative whenever I have questions about my policy. I think of her as a friend."
We responded:
"Hi Sara, Thank you so much for taking the time to share your experience! We're thrilled to hear that Mary Flores was able to assist you without an appointment and that you find her to be gracious, helpful, and informative. She truly cares about our clients and goes above and beyond to ensure they feel supported. We appreciate your trust in us and are glad to have you as part of our State Farm family. If you ever have more questions or need assistance, please don’t hesitate to reach out! Sergio Herrera"
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Jessica Vila

November 21, 2024

5  out of  5
rating by Jessica Vila
"I have been corresponding and speaking with Mary regarding our auto insurance and adding a new vehicle; quotes, etc. She has gone above and beyond with every email and phone call and has truly given us the time we needed to understand our policies, the coverages and the difference in pricing. I have been with Sergio Herrera State Farm Insurance since I started driving 38 years ago and his agency has always been extremely responsive and professional. I highly recommend his agency and the staff for your insurance needs!"
We responded:
"Thank you so much for your positive review and for your business for so many years. It is truly our pleasure and a blessing to have clients like you. Sincerely, Sergio Herrera"