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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristen Jordan

August 7, 2025

5  out of  5
rating by Kristen Jordan
"Mary was very attentive and helpful. She answered all of my questions and addressed my concerns. Thank you again, Mary for all of your help!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mary was attentive and helpful throughout your experience. We’ll be sure to pass along your appreciation to her. If you ever have more questions or need assistance in the future, don’t hesitate to reach out!"
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Eddie Martin

August 4, 2025

5  out of  5
rating by Eddie Martin
"We have been using Mary Flores for several years for all our auto policies and Mary has been nothing but a pleasure when it comes to our needs. She is very professional, easy to talk to and extremely nonweldable in her business. Alway a pleasure to deal with her. Keep up the good work ! E.Martin,"
We responded:
"Thank you so much for your kind words and continued trust in Mary Flores for your auto policies! We're thrilled to hear that Mary’s professionalism, approachability, and dedication have made such a positive impact. Your feedback means a lot to us, and we'll be sure to pass along your compliments to her. We look forward to continuing to serve you for many years to come!"
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Javier 1stCEB

August 1, 2025

5  out of  5
rating by Javier 1stCEB
"Just want to say that dealing with your rep. Darianna Alvarez has been a great experience. Service like her's is almost nonexistent anymore. Thanks again Darianna for all your knowledge and always being there to answer all my questions and having the patience to explain everything in detail!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Darianna Alvarez provided you with such exceptional service. She truly is a valuable member of our team, and we're glad her knowledge, patience, and dedication made your experience a positive one. We appreciate your feedback and look forward to assisting you again in the future!"
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Jeanluc Fontanot

July 30, 2025

5  out of  5
rating by Jeanluc Fontanot
"Just wanted point the amazing service and empathy of the agent Mary FLORES as a State Farm agent in Miami. She always listen at the consumer. Thank you."
We responded:
"Thank you for highlighting Mary Flores’s amazing service and empathy! We’re proud to have her as part of our team here at State Farm in Miami. Mary truly values listening to each customer’s needs, and your kind words mean a lot to us. We appreciate your feedback and look forward to continuing to serve you!"
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Clara Rey

July 30, 2025

5  out of  5
rating by Clara Rey
"Mi experiencia al hablar con Darianna Alvarez siempre es un placer hablar con una persona tan profesional, amable y dispuesta a ayudarte para que todo lo puedas entender. Pienso que este tipo de personas son las que deben trabajar con el público. Mi calificación para ella sería excelente."
We responded:
"Muchas gracias por compartir su experiencia tan positiva con Darianna Álvarez. Nos alegra saber que encontró en ella una persona profesional, amable y siempre dispuesta a ayudarle para que todo sea claro y fácil de entender. Valoramos mucho su calificación excelente y estamos orgullosos de contar con personas como Darianna en nuestro equipo. ¡Gracias por confiar en nosotros!"
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Marien Mejia

July 30, 2025

5  out of  5
rating by Marien Mejia
"I have been with the office of Sergio Herrera for over a decade now, they are always available and prompt to respond. Mary Flores always goes above and beyond to help."
We responded:
"Thank you so much for your continued trust and loyalty over the past decade! We’re thrilled to hear that our team, especially Mary Flores, consistently provides prompt and exceptional service. Your kind words mean a lot to us, and we look forward to continuing to support you for many years to come!"
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Ray Pabon

July 29, 2025

5  out of  5
rating by Ray Pabon
"Any questions or concerns, Ms. Mary Flores is always available. Thank you Mary and StateFarm for the great service and fair and competitive rates."
We responded:
"Dear Ray, Thank you for taking the time to leave such a positive review. We are thrilled to hear that Ms. Mary Flores has been readily available for any questions or concerns you may have had. At our State Farm agency, we strive to provide excellent service and ensure our customers feel supported throughout their experience with us. We are delighted to know that Mary has been able to assist you effectively. We appreciate your kind words about our fair and competitive rates. It is always our goal to offer our customers the best value for their insurance needs. Thank you once again for choosing us for your valuable feedback. We look forward to continuing to serve you in the future. Best regards."
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Margarita Adrover

July 29, 2025

5  out of  5
rating by Margarita Adrover
"Thank you Mary Flores for all your Excellent service! We appreciate all you do to better serve our business needs!"
We responded:
"Thank you for the thoughtful review, Margarita! Our team is delighted to hear about your positive experiences with Mary and our office. We sincerely appreciate your recommendation and are more than happy to assist you with your insurance needs."
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Roy VanDer

July 28, 2025

5  out of  5
rating by Roy VanDer
"Highly Recommended! I had a fantastic experience working with Mary Flores as my car insurance agent. She is professional, knowledgeable, and incredibly patient. Mary took the time to explain all my options and helped me find the best coverage at an affordable rate. She made the entire process simple and stress-free. If you’re looking for someone you can trust and who truly cares about your needs, Mary is the one. I highly recommend her services!"
We responded:
"Thank you so much for your wonderful feedback! We’re delighted to hear that Mary Flores provided you with professional, knowledgeable, and patient service throughout your car insurance process. It’s great to know she helped you find the best coverage at an affordable rate while making everything simple and stress-free. Your recommendation means a lot to us and to Mary. We truly appreciate your trust and look forward to continuing to serve you!"
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J&L C

July 28, 2025

5  out of  5
rating by J&L C
"Darianna Alvarez such great help, thank you for all your help we truly appreciate the attention. Their team is responsive, knowledgeable, and committed to finding the right coverage for our needs. We appreciate their transparency and dedication to protecting what matters most."
We responded:
"Thank you for your kind words and thoughtful feedback! We’re so glad to hear that Darianna Alvarez and our team provided you with attentive, knowledgeable, and responsive service. It’s our priority to find the right coverage for your needs with transparency and dedication. We truly appreciate your trust and look forward to continuing to protect what matters most to you!"
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GREGORY LINARES

July 27, 2025

5  out of  5
rating by GREGORY LINARES
"Very profesional"
We responded:
"Thank you for your kind words! We're glad to hear you had a professional experience with us. We appreciate your support!"
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Osmany Hernandez

July 25, 2025

5  out of  5
rating by Osmany Hernandez
"I had a great experience with Darianna, I was in need for an affordable insurance and she help me through the process it was awesome, in no time she prepared the quote and provided all available discounts. If you like me need a car insurance ask for Darianna 100% warranty satisfaction with her help"
We responded:
"Thank you for sharing your wonderful experience! We're delighted to hear that Darianna was able to assist you quickly and find an affordable insurance solution with all the available discounts. Your recommendation means a lot to us, and we'll be sure to pass along your kind words to Darianna. If you ever need anything else, we're here to help!"
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emily perez

July 25, 2025

5  out of  5
rating by emily perez
"Highly recommend this State Farm office. Mary Flores has been and continues being so attentive and helpful for many years now."
We responded:
"Thank you so much for your kind words and continued trust in our State Farm office! We're thrilled to hear that Mary Flores has consistently provided you with attentive and helpful service over the years. We truly appreciate your recommendation and look forward to assisting you for many more years to come!"
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Magaly Ayon

July 24, 2025

5  out of  5
rating by Magaly Ayon
"Muy profesionales y excelente servicio saben escuchar y entender al cliente dan un servicio de primera los recomiendo gracias por ser mis agentes de seguro"
We responded:
"Thank you so much for your kind words and trust in our services. We are delighted to hear that you had a positive experience with us and that we were able to meet your needs effectively. Your recommendation means a lot to us. We look forward to continuing to serve you as your insurance agents. Thanks again! Muchas gracias por tus amables palabras y por confiar en nuestros servicios. Nos alegra saber que tu experiencia con nosotros fue positiva y que pudimos satisfacer tus necesidades de manera efectiva. Tu recomendación significa mucho para nosotros. Esperamos seguir atendiéndote como tus agentes de seguros. ¡Gracias de nuevo!"
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Bruce V

July 21, 2025

5  out of  5
rating by Bruce V
"I have been a very long term customer of State Farm. Mary Florez, my insurance agent, has always been very professional and helpful from day one. Thanks Mary!"
We responded:
"Thank you so much for your kind words and for being a loyal State Farm customer, Bruce! We're thrilled to hear that Mary Flores has consistently provided you with professional and helpful service. We'll be sure to pass along your thanks to her. If you ever need anything, we're here to help!"
Profile photo of Jelissa Santiago

Jelissa Santiago

July 21, 2025

5  out of  5
rating by Jelissa Santiago
"I highly recommend Mary Flores as an insurance agent. She has been extremely helpful with my policy and always takes the time to explain everything clearly. Mary is professional, knowledgeable, and very responsive whenever I have questions or need assistance. I truly appreciate her support and dedication — she makes managing my insurance easy and stress-free. Thank you, Mary, for your excellent service!"
We responded:
"Thank you so much for your kind words and thoughtful recommendation! We’re delighted to hear that Mary Flores has provided you with clear explanations, responsive support, and a stress-free experience managing your insurance. Your appreciation means a lot to us, and we’ll be sure to share your feedback with Mary. If you ever need anything else, please don’t hesitate to reach out. Thanks again!"
Profile photo of David Gonzalez

David Gonzalez

July 18, 2025

5  out of  5
rating by David Gonzalez
"I came in to purchase car insurance and was helped by Darianna. She was professional and a pleasure to work with. Highly recommend."
We responded:
"Thank you for your wonderful feedback! We’re glad to hear that Darianna provided you with professional and pleasant service during your car insurance purchase. Your recommendation means a lot to us. If you ever need assistance in the future, we’re here to help!"
Profile photo of Silvio V. Gonzalez

Silvio V. Gonzalez

July 18, 2025

5  out of  5
rating by Silvio V. Gonzalez
"Excellent customer service with Darianna and Kassandra excellent attitude , all personal is very helpful and professional , they try to assist you the best way they came. I would highly recommend to any one I always do ,they make the different."
We responded:
"Thank you so much. We truly appreciate your support and excellent review."
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Ronald Andrade

July 16, 2025

5  out of  5
rating by Ronald Andrade
"Customer service was amazing, Darianna Alvarez was amazing"
We responded:
"Thank you for your wonderful feedback! We’re glad to hear that Darianna provided you with amazing service. Your recommendation means a lot to us. If you ever need assistance in the future, we’re here to help!"
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Lin

July 16, 2025

5  out of  5
rating by Lin
"We’ve been working with Mary Flores for over 10 years, and she has been absolutely incredible. Not only does she consistently find us the best deals, but she also goes above and beyond to check in and make sure we’re always getting the best rate. Her attention to detail, dedication, and genuine care for her clients truly set her apart. It’s rare to find someone so dependable and proactive. We’re so grateful for Mary and wouldn’t trust anyone else with our insurance needs."
We responded:
"Thank you so much for your heartfelt review and for trusting Mary Flores and our agency with your insurance needs for over 10 years! We’re thrilled to hear that her dedication, attention to detail, and proactive approach have made such a positive impact. Mary truly values building lasting relationships with her clients, and your kind words mean a lot to both her and our team. We look forward to continuing to serve you for many more years to come!"
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Denise R

July 2, 2025

5  out of  5
rating by Denise R
"Excellent Service from Darianna at State Farm! From the moment I called to update my information after purchasing a new car, Darianna was incredibly courteous and friendly- everything switched over quickly. She handled it all with ease. Within less than 5 minutes, she had everything updated and emailed it to me. Her professionalism and efficiency made the process completely stress-free. Thank you, Darianna for such outstanding service!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Darianna provided you with friendly, professional, and efficient service. Making the process quick and stress-free is exactly what we aim for. We’ll be sure to pass along your compliments to her. If you ever need assistance in the future, please don’t hesitate to reach out!"
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Martha Tordera

July 1, 2025

5  out of  5
rating by Martha Tordera
"I've recently had the pleasure of working with Mary Flores. She was friendly, knowledgeable, and ready to answer all my questions. I highly recommend her to anyone looking for an insurance agent that puts customers first."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Mary provided you with friendly and knowledgeable service. Your satisfaction is our top priority, and we'll be sure to share your feedback with her. If you ever have any more questions or need assistance in the future, don't hesitate to reach out!"
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Estefany Aguilar

June 30, 2025

5  out of  5
rating by Estefany Aguilar
"I can’t speak highly enough about Mary Flores! She was great. Every time I’ve had questions about my insurance, she’s been very patient and thorough. Mary takes the time to explain everything clearly and I feel confident in understanding. Her expertise stands out."
We responded:
"Thank you for your kind words, Estefany! We're so glad to hear that Mary Flores has been patient, thorough, and clear in answering all your insurance questions. It's wonderful to know that her expertise has helped you feel confident and well-informed. We appreciate your feedback and look forward to continuing to provide you with excellent service!"
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Giovanni Alvarez

June 30, 2025

5  out of  5
rating by Giovanni Alvarez
"State Farm customer services in this office are great, and always prompt to assist especially Darianna. I appreciate it 🙏."
We responded:
"Thank you for your positive feedback, Giovanni! We're delighted to hear that you find our State Farm office's customer service great and prompt, especially Darianna’s assistance. We appreciate your kind words and are always here to help whenever you need us!"
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Marisbel Dominguez

June 30, 2025

5  out of  5
rating by Marisbel Dominguez
"I had such an amazing experience with Darianna Alvarez at State Farm! She was super knowledgeable, patient, and took the time to explain everything clearly. She made the whole process smooth and stress-free, and helped me find the best coverage at a great price. You can tell she truly cares about her clients and goes the extra mile. Highly recommend her to anyone looking for reliable insurance and excellent service!"
We responded:
"Thank you so much for your wonderful review, Marisbel! We're thrilled to hear that Darianna provided you with knowledgeable, patient, and attentive service. It's great to know she made the process smooth and helped you find the best coverage at a great price. We truly appreciate your recommendation and are glad you had such a positive experience with us. If you ever need anything else, we're here to help!"